Important
Before using, cleaning, storing, maintaining or troubleshooting your STIHL product, read the instruction manual carefully. It contains important information to help you use the product safely and correctly.
How to Update and Maintain STIHL ADVANCE ProCOM
Keep your STIHL ADVANCE ProCOM operating at its best with regular cleaning, hygiene-kit replacement and firmware updates.
04.10.2026
STIHL ADVANCE ProCOM gives teams a practical way to communicate while working. Like other frequently used equipment, your ProCOM headset requires regular care and software updates to support reliable operation and a long service life.
This guide explains how to maintain your headset, when to replace the hygiene kit and how to update your device using the STIHL ProCOM Device Manager.
- Clean and inspect your ProCOM headset regularly.
- Replace worn or damaged ear cushions and foam inserts.
- Replace the hygiene kit every six months under normal use.
- Replace the hygiene kit every three months or sooner in hot, humid, dusty or high-sweat conditions.
- Use the STIHL ADVANCE ProCOM app to check whether a firmware update is required.
- Complete available updates using the STIHL ProCOM Device Manager on a computer.
Why is STIHL ADVANCE ProCOM maintenance important?
Regular maintenance helps keep the headset comfortable, hygienic and ready for use. This includes physical maintenance, such as cleaning the headset and replacing the hygiene components, as well as keeping the device firmware up to date.
Firmware updates are particularly important when ProCOM headsets are being used with other mesh-connected ProCOM devices. If a device is not updated, users may experience lost connections, poor audio quality or loss of available features.
The STIHL ADVANCE ProCOM app also provides useful device functionality, including access to channels, radio settings and other device options.
When should you replace the STIHL ProCOM hygiene kit?
Under normal, regular use, it is recommended that the hygiene kit is replaced every six months. In hot, humid, dusty or high-sweat working environments, replace it every three months or sooner.
Replace the hygiene kit immediately if you notice:
- Cracking or hardening of the ear cushions
- A loss of softness or shape
- Foam inserts becoming compressed, brittle or unhygienic
Reduced noise attenuation caused by a poor seal around the ear
STIHL ProCOM hygiene kit. Part Number: 0000 889 9047
How to check your STIHL ProCOM firmware version
Before beginning an update, use the STIHL ADVANCE ProCOM app to check whether a newer firmware version is available.
Step 1: Connect your headset
Turn on your ProCOM headset and connect it to the STIHL ADVANCE ProCOM app on your smartphone.
Step 2: Open the app menu
Select the menu icon in the upper-left corner of the app.
Step 3: View the current device
Open the current-device status screen. This displays your installed firmware version and indicates whether an update is available.
If an update is required, complete the following process using the STIHL ProCOM Device Manager on your computer.
How to update STIHL ADVANCE ProCOM firmware
Before starting
You will need:
- Your STIHL ADVANCE ProCOM headset
- The supplied USB charging cable
- A compatible Mac or Windows computer
- The STIHL ProCOM Device Manager
- An available firmware update
The Device Manager is available for Mac, Windows 32-bit and Windows 64-bit systems through the
1. Open the Device Manager
Open the STIHL ProCOM Device Manager on your computer. The welcome screen will appear.
Select NEXT to continue.
2. Turn off and connect the headset
Make sure your ProCOM headset is switched off.
Connect the headset to your computer using the supplied USB charging cable, then select NEXT.
3. Allow Device Manager to recognise the headset
The Device Manager will connect to the ProCOM headset and check whether an update is available.
During this stage, the Device Manager displays an On recognizing device message.
4. Download the available firmware
If an update is available, a message will appear asking whether you want to download the new firmware.
Select YES.
5. Save the firmware file
Choose where the firmware file will be saved on your computer, then select Save.
The saved file will be used by Device Manager to update the connected ProCOM headset.
6. Allow the update to finish
Device Manager will begin updating the headset.
Do not interact with the computer or ProCOM headset while the firmware is being installed. The process may take longer when the installed firmware is several versions behind, which is why regular updates are recommended.
7. Confirm the update
When the update has finished, Device Manager will display the message:
Firmware updated successfully
Select NEXT to continue.
Your STIHL ADVANCE ProCOM is now updated and ready for operation.
Changing your STIHL ProCOM device settings
After updating the firmware, you can review or change available headset settings through the DEVICE SETTING tab in the STIHL ProCOM Device Manager.
The Device Manager screen shown in the maintenance guide includes options relating to:
- Unit language
- Sidetone
- FM station guidance
- Audio multitasking volume management
- Microphone sensitivity
- FM radio
- Smartphone connection
Additional settings, including channel selection, microphone sensitivity and saved radio stations, can also be accessed through the STIHL ADVANCE ProCOM app.
Good to know
Keep all connected headsets updated
Where several ProCOM headsets are used together, keeping each device updated helps support communication across the mesh-connected system. The maintenance guide notes that outdated firmware may contribute to lost connections, poor audio quality or unavailable features.
Check the hygiene components regularly
Do not rely only on the scheduled replacement interval. Replace the ear cushions and foam inserts sooner if they are cracked, hardened, compressed, misshapen, unhygienic or no longer creating an effective seal.
The firmware instructions specify connecting the switched-off ProCOM headset to the computer using the supplied USB charging cable.
FREQUENTLY ASKED QUESTIONS
Replace the hygiene kit every six months under normal use. In hot, humid, dusty or high-sweat environments, replace it every three months or sooner. It should also be replaced immediately if the cushions or foam inserts show signs of deterioration or no longer provide an effective seal.
Connect your headset to the STIHL ADVANCE ProCOM app, open the menu and view the current-device status. This screen displays the firmware information and indicates whether an update is required.
The smartphone app is used to check the device and determine whether an update is required. The documented firmware installation process uses the STIHL ProCOM Device Manager on a compatible Mac or Windows computer.
Keeping the firmware current helps the ProCOM operate with other mesh-connected systems. The maintenance guide advises that outdated firmware may result in lost connections, reduced audio quality or loss of features.
Allow Device Manager to complete the update without interacting with the computer or the connected ProCOM headset. Wait until the software displays the Firmware updated successfully message.
Settings can be reviewed through the DEVICE SETTING tab in the desktop Device Manager. Selected functions can also be managed through the STIHL ADVANCE ProCOM smartphone app.
Keep your STIHL ADVANCE ProCOM ready for work
Regular care and software updates help keep your ProCOM headset hygienic, connected and ready for operation. Check the headset regularly, replace worn hygiene components and install available firmware updates through the STIHL ProCOM Device Manager.
For complete safety, operation and maintenance information, always refer to the instruction manual supplied with your STIHL ADVANCE ProCOM.
