STIHL recalls trimmer heads STIHL PolyCut 27-3 and STIHL PolyCut 47-3.

Quality tests have revealed that the screw connections of these trimmer heads may come loose in operation. As a result it is possible that moving parts will fly off. If these parts fly off, there will be a risk of injury to the user as well as to third parties.

All STIHL PolyCut 27-3 and PolyCut 47-3 trimmer heads sold up to this point are being recalled.

All STIHL PolyCut 27-3 and PolyCut 47-3 trimmer heads sold up to this point are being recalled.

We regret very much that you are unable to use your trimmer head as expected.

This recall action is a precautionary measure which STIHL is taking as a responsible manufacturer. The trimmer heads concerned cannot be repaired. If you own such a trimer head, we ask you to stop using it and hand it in immediately to your STIHL dealer. The STIHL dealer will refund the purchase price to you.

We ask for your understanding for this precautionary measure. If you have any questions concerning the procedure or need assistance, please do not hesitate to contact the STIHL dealer.

The recall campaign concerns all STIHL PolyCut 27-3 and STIHL PolyCut 47-3 trimmer heads sold up until this point. If you own such a trimmer head, please stop using it and return it immediately to your STIHL dealer, even if you cannot find any defect. The STIHL dealer will refund the purchase price to you.

We ask for your understanding for this precautionary measure. If you have any questions concerning the procedure or need assistance, please do not hesitate to contact the STIHL dealer.

Please contact your STIHL dealer. The STIHL dealer will assess the damage. If this is connected with a loose screw connection, it will refund the purchase price to you.

Please contact your STIHL dealer. STIHL dealer will assess the damage. If this is connected with a loose screw connection, it will refund the purchase price to you.

Please contact your STIHL dealer. He will refund the purchase price of your trimmer head to you and help you to choose a suitable replacement. Unfortunately, a direct replacement is not possible.

You can return the trimmer head to any STIHL dealer.

You can return the trimmer head to any STIHL dealer.

Yes, you can also return it without a receipt.

Please return the trimmer head as quickly as possible to the STIHL dealer. Do not use the trimmer head again.

You will get your money back. The STIHL dealer will also be pleased to help you to choose an alternative cutting equipment.